Privacy Policy

Introduction

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in UK and US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website www.onem.com and services (collectively, the “Services”).

The Data Controller of our Services is ONEm Communications Ltd (ONEm) registered at 6 Bevis Marks, 1st Floor, London EC3A 7BA. CTO of ONEm is the Data Protection Officer and can be contacted at support@onem.com or at ONEm 60 New Broad Street, London EC2M 1JJ, UK.

Please note that, by using www.onem.com or our Services, you signify your agreement to this Privacy Policy. If you do not agree to this Policy, please do not use the Services. Your continued use of the Services subsequent to changes to this Policy will mean that you accept the changes; therefore, please bookmark this page and review it periodically.

This Privacy Policy governs your interaction and registration with the Services. Except as set forth within this Privacy Policy and our other published terms and conditions, we do not release your Personally Identifiable Information without your permission.

We use an external supplier for website analytics and you can find their Privacy Policy from:

https://clicky.com/terms/privacy

ONEm is responsible for the processing of Personally Identifiable Information it receives. Pursuant to EU General Data Protection Requirements (GDPR) and respective regulatory agencies such as the U.S. Federal Trade Commission, in certain situations, ONEm may be required to disclose your Personally Identifiable Information as required by law, such as to comply with a subpoena or other legal process. We cooperate with law enforcement agencies in identifying those who may be using our servers or Services for illegal activities. We also reserve the right to report any suspected illegal activity to law enforcement for investigation or prosecution, or to suspend or terminate your use of the Services in connection with any suspected illegal or infringing activity or if you are in violation of our Terms of Use Agreement or other published guidelines.

Right to Access.

You can obtain from the Data Controller what Personally Identifiable Information are stored and how are they are processed by contacting support@onem.com.

Right to raise a complaint.

We commit to investigating and resolving complaints about our collection or use of your Personally Identifiable Information. To make a complaint, contact us at support@onem.com.

To help us address the issue effectively, please provide the following:

The specific data privacy complaint (please provide as much detail as possible including country, your understanding of the data privacy infringement and issues, and redress requested);

Your full name and how we can contact you; and

Any previous correspondence on this specific data privacy issue.

EU residents can contact their respective Data Protection Agencies: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm if they have concerns on an unresolved privacy issue that we have not addressed satisfactorily.

Right to be forgotten.

If at any time you would like to unsubscribe from receiving future emails or erase your Personally Identifiable Information on our Services, you can email us at support@onem.com or follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence and our Services.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our website, place an order, fill out a form, upload a file or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the www.onem.com website, or use other features in the in the website to:

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We do not use Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.

We use Tracking.

Tracking Technologies such as cookies, beacons, tags and scripts are used by ONEm and our partners. These technologies are used generally for analysing trends, administering the website, tracking users’ movements around the site and to gather demographic information about our user base as a whole.

We use pixels, or transparent GIF files, to help manage online advertising. These files enable our advertisement partner to recognise a unique cookie on your web browser, which in turn enables us to learn which advertisements bring users to our website. The information that we collect and share does not contain your name, address, telephone number, or email address. For information about how to opt out of these technologies, go to https://www.google.com/privacy/ads/ or https://networkadvertising.org/managing/opt_out.asp

We use web beacons from time to time. A web beacon is a string of code that provides a method for delivering a graphic image on a web page or in an email message for the purpose of transferring data or determining how many times a specific web page has been viewed. Web beacons enable ONEm to recognize a browser’s cookie when a browser visits a website, and to learn which banner ads bring users to each website. For example, when you visit a web page, the code for the page may include instructions to go to another server to gather a single pixel graphic image. Web beacons are not placed on your computer. Such web beacons may be provided by ONEm’s third party advertising companies to help manage and optimise any online advertising.

We use cookies on our website. A “browser” or “HTTP” cookie is a unique text file that may be used for data analysis, and enables a website to tailor information presented to you based on your browsing program. ONEm may use browser cookies to personalize your pages at our website, to remember you when you register for products or services, for fraud prevention, or to track visits to our website.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser program is a little different, check your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your website experience more efficient may not work properly.

Third-party disclosure.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links.

We do not include or offer third-party products or services on our website and we do not allow third-party behavioural tracking.

Google - Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.

https://support.google.com/adwordspolicy/answer/1316548?hl=en

We may use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following.

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to see traffic patterns to our website.

Opting out.

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

Contacting Us

If you have any questions regarding this Privacy Policy, or any other privacy issues in connection with the Services, you may contact us at support@onem.com.

ONEm Communications Ltd.

60 New Broad Street

London EC2M 1JJ

United Kingdom

support@onem.com

Last Updated on 2018-05-22